Privacy Policy
1. Commitment to Privacy & Data Protection
Safak Birikimli ("Safak Birikimli", "Company", "we", "us", or "our") is dedicated to protecting the privacy, confidentiality, and security of individuals who access our services. This Privacy Policy outlines our standards regarding the collection, handling, storage, and transfer of personal data in accordance with the United Kingdom General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Data Controller
Safak Birikimli operates as the data controller responsible for the personal data gathered via our website and platform. For inquiries or data protection requests, you may contact our appointed Data Protection Liaison using the communication channels listed at the end of this policy.
3. Categories of Data Collected
We process only the personal data necessary to provide reliable automated platform features and comply with regulatory responsibilities. Categories of data include:
- Identity and Contact Data: Name, email address, telephone contact number, and country of residence.
- Technical and Usage Data: Internet Protocol (IP) address, operating system, browser configuration, device telemetry, timestamps of visits, and telemetry related to platform page navigation.
- Trading Configuration Data: User-defined parameters, risk tolerance thresholds, automated rule sets, and read/trade API endpoint associations (excluding cryptographic private keys or exchange withdrawal authorizations).
- Communications Data: Records of inquiries, support tickets, and service-related correspondence.
4. Lawful Grounds for Processing
We process personal data strictly where permitted under applicable data protection frameworks:
- Performance of a Contract: To activate, operate, and maintain your platform access and ensure execution fidelity.
- Legal and Regulatory Compliance: To satisfy mandatory statutory duties, fraud prevention frameworks, and legal orders.
- Legitimate Interests: To optimize system security, detect latency discrepancies, prevent malicious intrusion, and refine software efficiency.
- Explicit Consent: Where you provide consent for specific analytical cookies or non-transactional announcements.
5. How We Protect Your Information
Safak Birikimli applies robust organizational and technical security measures. All communications between your client terminal and our servers are encrypted via TLS 1.3 encryption protocols. Sensitive trading credentials and API tokens are secured with AES-256 standard encryption at rest and isolated within air-gapped database sectors. Access controls are strictly enforced using multi-tier authentication and least-privilege principles.
6. Data Sharing & Third Parties
Safak Birikimli does not sell, lease, or monetize your personal details. We may share bounded data elements with vetted service providers under strict data processing agreements, including:
- Cloud infrastructure and hosting providers within secured regional data clusters;
- Network monitoring, firewall, and DDoS mitigation platforms;
- Professional legal, financial, and compliance auditors when mandated by statutory duty.
7. International Transfers & Retention
Where personal data is transferred or hosted beyond the United Kingdom, we verify that appropriate safeguards are instituted, such as the UK International Data Transfer Agreement (IDTA) or standard contractual clauses ensuring equivalent legal safeguards.
Personal data is retained only for as long as is necessary to fulfill the purposes for which it was gathered, including satisfying accounting, regulatory compliance, and statutory reporting obligations.
8. Your Statutory Rights
Under UK data protection law, you hold several enforceable rights regarding your information:
- Right of Access: Request confirmation and copies of personal data held about you.
- Right to Rectification: Request correction of inaccurate or incomplete personal data.
- Right to Erasure ("Right to be Forgotten"): Request the deletion of data under specific legal conditions.
- Right to Restriction and Objection: Restrict or object to specific processing operations based on legitimate interests.
- Right to Data Portability: Obtain a structured, commonly used copy of your submitted data.
To exercise any of these rights, please contact our data team at [email protected]. You also hold the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you consider that our processing violates statutory guidelines.
9. Cookies & Analytical Tools
We deploy strictly necessary cookies for session continuity and security, along with limited privacy-preserving analytical cookies. You may manage cookie preferences through your individual browser controls at any time.
10. Inquiries and Contact
If you have questions regarding this Privacy Policy or our security framework, please contact:
Safak Birikimli — Data Compliance Team
King William Street 89, EC3M 4AJ Edinburgh, GB
Email: [email protected]
Telephone: +44 20 7946 8330